Terms & Conditions
By using our website, you agree to be bound by these terms and conditions. We reserve the right to amend or make changes these terms and conditions when we see fit. We also reserve the right to make changes to the website as and when we see fit. Please read the below terms and conditions carefully and if possible, review each time you visit and purchase from our website. If you have any queries or concerns, please do not hesitate to contact us. These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If at any time we do not enforce any of these terms and conditions or grant you time or other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that or any other term or condition. Further, if any part or provision of these terms and conditions is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.
Website Use
When placing an order through our website we will only ask for you to provide us with the details necessary for us to fulfil and deliver the order to you.
Product Information
The products on display on this website have been presented with every effort to be as accurate as possible. We do not guarantee that the colour, detail, texture or size of the product shown on the screen with be entirely accurate to present the actual product as it is in life. The measurements provided are an approximation, provided with the intention to give you the clearest idea of size as we are able.
Pricing and Promotions
Prices are displayed in New Zealand dollars, inclusive of goods and services tax (GST). The prices provided on our website are reflective of our instore prices. In the event of pricing errors on our website, the inaccurate price will not be honoured and instead the accurate price will be upheld. In the event of an online exclusive promotion, we will not be offering the same discount or packaging in store, unless clearly stated otherwise. Promotions are available while stocks last, only on the specific products indicated to be included. This applies to clearance offers too, which will last only while we still have product available in both online and physical store inventory.
Stock Availability
The products displayed on our website are subject to availability in both our physical and online store. We endeavor to keep availability and inventory information as up to date as possible, however we cannot guarantee that a product labelled ‘in stock’ online, will also be so in our physical store.
Delivery
We will try to courier your item to be with you in 2-3 working days. If you have a rural delivery please allow extra time. Delivery times will vary dependent on location.
Returns
Under the Consumer Guarantee Act we have the chance to repair any faulty item. If the fault cannot be repaired we will offer a replacement. If we are not able to do this we will offer a full refund or credit note. We do not cover any faults that are caused by wear and tear. All returns to be made within 7 days of purchase, be unused and in their original packaging. Sale and discounted items are exempt from being returned however should the product be faulty standard terms and conditions to apply. Any faulty item will need to be assessed by the supplier before any action is taken. We do ask your patience during the assessment and repair period. We will always give priority to the completion, however a better result will be obtained if given extra time. Returns are at the consumers expense, postage will not be refunded unless the item is deemed to be faulty. Refunds will not include the original cost of postage. Gift cards, Vouchers and special orders are not eligible for refunds. Items must be returned unused and in the same condition it was received including the original packaging.
Liability
All information on the website has been provided with every reasonable effort to be accurate and clear. However, errors and omissions may still occur and for this we do not accept liability, whether direct or indirect. We do not accept liability for any loss or damage caused directly or indirectly as a result of the information provided on this website. You are responsible for the actions taken in response to, or accessed via, this website. We reserve the right to make any changes or alterations to the website as and when we see fit.
Terms of Sale
Dispatch of orders is subject to stock availability. Payment will be made online by Mastercard, Visa or Paypal. All stock will be charged at the retail price as shown on the website, with any promotional discounts applied before checkout. Please ensure you check all details of your order thoroughly before confirming. We are unable to cancel an order once the order process has been completed and confirmed. Delivery is offered to New Zealand addresses. Rural addresses will take longer and will include an additional charge. Please ensure the delivery address and receiver’s name is accurate and completed to the best of your ability, we are unable to accept responsibility for any orders that go missing or encounter issues due to incorrect delivery information provided by you. It is our intention to deliver all goods within the provided delivery time frame; however we are unable to take responsibility for delays caused by forces outside of our control (e.g. force of nature, inaccurate delivery information). By agreeing to our terms and conditions, you are also agreeing to the above Terms of Sale.
Consumer Guarantees Act
Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.
Data Protection
We do not store your credit or debit card details. Other than for order fulfillment We will only contact you with promotions or special offers with your permission. We will never on sell your details, or pass them to another company.